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Contact us via Email: [email protected]

Customer Help

Common purchase queries answered

Orders and Shipping

The goods can be received within 2-5 working days after they’re shipped. Payment before 12 pm every day can be shipped on the same day.

Click the “My Account” icon at the top right of the site to register and create your account.

The shipping address cannot be changed once the order is already shipped. Before the order is shipped, you can Contact Us with the information about your order on our Contact Us page (click “Contact Us” on the menu at the top of our site to enter the page). We’ll get back to you ASAP to assist you with your problems.

Once your order is shipped, you can track the status of your order on site https://www.17track.net/en

You can check our Privacy Policy page for more details of this information.

RELX PODS currently only ships to the Philippines. We are working on expanding our business worldwide.

If you need to swap an item

Returns and Exchanges

For this information, you can check our Returns And Exchanges Policy page for more details.

Contact Us with the information about the item you received and the item you bought on our Contact Us page (click “Contact Us” on the menu at the top of our site to enter the page). Provide your order details including the order number. Either you want a refund or an exchange, we’ll be there to help you as best we can.

Contact Us with the information about the damaged item on our Contact Us page (click “Contact Us” on the menu at the top of our site to enter the page). Provide your order details including the order number. Either you want a refund or an exchange, we’ll be there to help you as best we can.

The shipping address cannot be changed once the order is already shipped. Before the order is shipped, Contact Us (click “Contact Us” on the menu at the top of our site to get contact) to change your shipping address soon as you find out that you’ve entered an incorrect shipping address. 

If the order has not been shipped yet, you can Contact Us on our Contact Us page (click “Contact Us” on the menu at the top of our site to enter the page) with your order information and reason to change or cancel your order. We’ll get back to you ASAP to assist you with your problems.

Free Philippines shipping

On all orders ( Cash On Delivery )

Easy 30 days returns

30 days money back guarantee

Philippines Warranty

Offered in all cities in Philippines

100% Secure Checkout

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